Leadership through Teamwork – It Starts At the Top By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

 

 

 

 

 

 

Leadership through Teamwork – It Starts At the Top By Marijan Pavisic with Zagreb Global Group

For years, company executives have promoted ‘teamwork’ as a business imperative, essential to achieving success in accomplishing organizational goals and objectives.  For some business leaders, the concept of teamwork translates to an off-site outing where team building exercises are conducted to build confidence and trust among team members.  Most fail to understand that team building exercises are a small part of a strategy of creating an effective team, where everybody is a team player and where there are no stars.

Zagreb Global Group conducts Employee and Management Workshops, one of many HR Consulting Services we provide.  As it relates to the concept of teamwork, Zagreb Global Group offers a strategic approach to teamwork when consulting with our clients.  Requiring employees to simply participate in teambuilding activities to build trust and raise team spirit is not the ideal approach.  A good time may be had by all; however, such activities do nothing to create a team that will work more effectively together after the team building exercises are over.

Zagreb Global Group cautions clients to avoid narrowly focusing on teambuilding exercises to create a teamwork environment.  Marijan Pavisic, Zagreb Global Group senior consultant and workshop facilitator advocates a broader approach.  Marijan Pavisic says the key to building an effective team environment is to understand that teamwork starts at the top.  Zagreb Global Group promotes ‘Leadership through Teamwork’ as a concept and model for building effective teams.

This writing is not about leadership in the general sense.  It is about employing leadership principles to develop an organization where each team member understands their role and their personal responsibilities to the success of the team.  This is the first in a two part series.  This blog concentrates on the importance of teamwork and the responsibilities of leadership to set the overall direction and goals for the team.   My next blog will focus on what it takes to build an effective team.

As Marijan Pavisic of Zagreb Global Group states, “creating an environment of effective teamwork must be driven from the top by the leadership of the organization”.   Let’s proceed with the premise that leaders who are skilled in accomplishing goals and objectives through others is a quality that enhances their value as the leader of the team.  Zagreb Global Group’s Marijan Pavisic says “putting first things first, a good leader begins by communicating a vision for the team.  It is important that all team members understand and buy in to the team vision.  Significant attributes of the vision are that team members be given clearly defined roles and responsibilities.  The leader should implement strategies that encourage collaborative decision making involving all team members.  Implement a reward system that will recognize the team for their work.

Specific attributes are as follows:

 

  • Engage the team in developing a shared vision and common goals. Engaging the team establishes expectations that all members of the team work collaboratively to achieve team goals.
  • Define the roles and responsibilities of team members so that they understand the importance of their individual contributions to the success of the team. Doing so establishes individual and group accountability.
  • Obtain commitment from team members to deliver on their individual responsibilities and to work collaboratively as a committed member of the team. Team leaders must lead with consistency and integrity in a collaborative manner.  Leaders should promote equal participation and meaningful contributions by all team members.  Leaders should encourage collaboration.  To do otherwise is likely to result in individual work, not teamwork.
  • Build Trust. This is a key attribute.  Leaders should do everything possible to create an environment of trust.  The leader should model the behavior that team members are expected to maintain.  It is important for the leader to project trust for the team as well as to encourage mutual respect and trust of each other.  The next blog will expand on ways to build trust through teambuilding programs.
  • Involve the full team in meetings and discussions on work activities. Maintain open communications to keep all team members together and focus on the goals of the team.  Avoid creating opportunities for individual team members to venture off on their own.
  • Acknowledge and reward team members. The success of the team results from the individual contributions of each member to the overall accomplishment of team goals and objectives.  Acknowledge the team as a whole for its success as a unit, but also recognize and reward team members for their contributions to the team’s success.

It has been established that teamwork in the workplace benefits team members and is a winning proposition for business entities.  Teamwork improves work efficiency resulting in timely completion of work responsibilities.  Employee relations tend to improve because teamwork enhances cohesion among team members; a direct result of building trust.  Teamwork increases the accountability of every member of the team.  It creates an environment of learning among members of the team, especially for new members as they team up with seasoned team members.

 

An increasing number of companies have adopted the teamwork approach and are using business teams to respond quickly to ongoing change in a dynamic, competitive and intense global competitive marketplace.  Zagreb Global Group serves its client in this and many aspects of their businesses.  We are ready to assist you in building your teams.

Henry Ford had it right when he said, “Coming together is a beginning.  Keeping together is progress.  Working together is success.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  Zagreb Global Group markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

 

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Leadership through Teamwork – It Starts At the Top By Marijan Pavisic with Zagreb Global Group

Recruiting in a Candidate-Driven Market By Marijan Pavisic with Zagreb Global Group

Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

Recruiting in a Candidate-Driven Market by Marijan Pavisic with Zagreb Global Group

The economy is stronger than ever since the melt down of 2008.  The job market is growing and is highly competitive.  We are now in an era where the labor force is younger, highly educated, career oriented, and willing to take risks in terms of changing jobs after 2-3 years.  Sound familiar?  These were opening statements in my last blog where I wrote about “Tell-Tale Signs an Employee is About to Leave.”

In this blog, my focus is on recruiting talent in a job market where the advantage has shifted from the employer to the candidates.  My opening statements apply to this discussion as well.  The return to a growth economy post-melt down, an expanding job market, reduction in the unemployment rate, heightened use of social media, etc., have all contributed to what is considered to be a candidate-driven market.   

In a recent forum of seasoned recruiters, Marijan Pavisic, Zagreb Global Group Senior Consultant, spoke about the current state of the economy in the context of the job market.  “The economy continues to grow and has produced growth in the job market.  Companies are now hiring as a result of economic growth and a positive outlook for the future”.  He went on to say that “traditional recruiting approaches many companies use are no longer effective in a candidate-driven market”.   Marijan cited the results of a Recruiter Sentiment Survey conducted by the MRI Network in 2014.  The study revealed that 83% of recruiters surveyed have recognized the shift to a candidate-driven market.    Zagreb Global Group recruiter’s advice to clients has been to recognize the changes in the job market and adjust their recruiting approaches to maximize the acquisition of highly qualified talent.

Zagreb Global Group recruiters have found that today’s candidates have a lack of tolerance for a long hiring process.  They have high expectations of timely communication and follow-up from the company.  If they don’t get results, they move on in their pursuit and will consider other offers.  As discussed in my last blog, after 2-3 years, they move on to their next job.

To understand what needs to change, it is necessary to understand the important factors that brought about the shift to the candidate-driven market.  Below are some of the factors Zagreb Global Group cites to its clients:

  • Economy – While the financial crisis in 2008 had a devastating effect on economic conditions in the U.S. and worldwide, the U.S. economy resumed positive growth in 3Q 2009. Quarterly GDP growth has been positive every quarter except two since 3Q 2009 when growth was reported at 1.3%, to 2Q 2015; reported at 3.7%.  While the economy continues to recover, consistent growth and economic stability resulted in increased hiring and the shift to the candidate-driven market.
  • Unemployment – The highest unemployment rate since the financial crisis was 10.0% in October 2009. The July 2015 unemployment rate of 5.3% is the lowest reported since 2008.  The US Labor Dept. reported 215,000 jobs filled in July 2015; continuation of a positive trend of job numbers.  The numbers speak for themselves; consistent growth in the economy led to increases in hiring and the shift to the candidate-driven market.
  • Job Market – As stated earlier, we are operating in a highly competitive job market. As companies experience growth, the demand for highly qualified talent increases.  Companies are finding themselves having to compete for candidates.  In economic language, the demand for highly qualified talent exceeds the supply; the concept of supply and demand.  The candidate has the upper hand.  They receive offers from multiple firms.  They decide which offer to accept; thereby leaving the companies they reject to have to continue recruiting.  This is common in a candidate-driven market.
  • Salary Increases – While there has been growth in the economy, salary increases continue to be flat. The median increase in 2014 across employee categories was 3.0%.  The projection in 2015 is 3.0%.  Since salaries continue to be flat, employees resort to seeking other opportunities at higher salaries to grow their income.  They take the risk and leave for more money.

In a candidate-driven market, competition between companies increase dramatically given the realization by candidates that they have multiple options to consider.  Zagreb Global Group recognizes the shift and advises its clients to be proactive and make adjustments in their recruiting approaches.  Clients are urged to reassess their hiring process and accelerate it as much as possible.  Every aspect of the hiring process, from initial resume screening where every candidate must be closely reviewed; interviews that focus more on selling the candidate, to a faster and improved job offer process.  To be competitive in the job market these days, companies must focus on revamping their recruiting and hiring processes.  This is the adjustment in thinking, attitude and actions which must occur, or risk losing talented candidates to other job offers.

 

Zagreb Global Group clients understand the phenomenon of a candidate-driven market.  They know what is required and have implemented changes to ensure they attract and hire the best talent the market has to offer.  As a result, they are hiring the best talent in the marketplace.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  Zagreb Global Group markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Recruiting in a Candidate-Driven Market By Marijan Pavisic with Zagreb Global Group

Labor Day: What Is It Really All About? By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

 

 

 

 

 

Labor Day: What Is It Really All About? By Marijan Pavisic with Zagreb Global Group

Labor Day, commonly referred to as the “unofficial end of summer,” is celebrated every year on the first Monday in September.  For many of us, it is more than just a day.  It is a weekend marking the end summer vacation, the closing of community pools, summer camp grounds, public beaches; and yes, one of the biggest shopping weekends of the year.  You know…, those ‘Back to School Day’ sales!

Like many holidays throughout the year, we celebrate and have a good time.  We participate in the traditions for the holiday that are being celebrated in our communities.  You name it! There are parades, picnics, pool parties, relaxing on the beach and yes, the ever popular barbeque!

Like everyone else, Zagreb Global Group consultants and recruiters take time to spend with our families on Labor Day weekend.  For our kids, it is a long weekend break from the first few days of the school year.  However we celebrate, do we really know what Labor Day is all about?  Do we know why it is designated a national holiday?  What is the origin of Labor Day?  What about not wearing white after Labor Day?  Now there is an interesting question.  Know the answer?

Perhaps like many of you, Zagreb Global Group staff set aside a portion of the holiday weekend to catch up on work to be ready for our clients on Tuesday morning.  Yes, we have fun too, but like many of you perhaps, far from our minds are the questions about Labor Day that I highlighted, and certainly not the answers.

Marijan Pavisic of Zagreb Global Group says, “It is often stated that our country was built by the dedication and achievements of the American workers.”  Zagreb Global Group dedicates this blog to the American workforce.  We salute the social and economic contributions American workers have made, and continue to make to the strength, prosperity and well-being of our country.

In tribute to the American workforce and to the holiday, Zagreb Global Group would like to share a bit of historical trivia to keep the genesis and the meaning of Labor Day alive and in perspective.

Here is a bit of ‘Histrivia’ about Labor Day:

  • Labor Day has its origins in Toronto, Canada where the first labor parade was held in 1872, stemming from labor disputes.
  • The first celebration took place in New York City in 1882 with a parade in Union Square. Why parades? Street parades were held to demonstrate strength and espirit de corps of the workers in the community.
  • Oregon was the first state to declare Labor Day a state holiday in 1887 followed by Colorado, New York Massachusetts and New Jersey in the same year. By 1894, thirty states recognized the holiday.
  • In 1894, President Grover Cleveland declared the first Monday in September a national day of celebration.

Now to the interesting question about when to wear white.  The origin of the “no-white-after Labor Day” rule is symbolic and has nothing to do with workers.  Be that as it may, there are many that follow the rule, and wear darker colors after Labor Day.  In the early 20th century, white was the fashion of choice of the well-to-do, who shed their dark and drab city clothing when they migrated to warmer climates.  White clothing was a pleasing contrast to the dark colors and was considered pleasure wear.  Likewise, the not so well-to-do working class resorted to wearing white during summer months to stay cool.  When Labor Day came around, summer was considered over and the end of wearing white until the next year.  So began the trend of “no-white-after Labor Day”.

So now you know a little more than you knew about Labor Day before reading this blog.  The entire staff of Zagreb Global Group wishes you a happy and safe Labor Day holiday.  Have Fun!

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  Zagreb Global Group markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Labor Day: What Is It Really All About? By Marijan Pavisic with Zagreb Global Group

Employee Handbooks: Under Increased Scrutiny By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

Employee Handbooks:  Under Increased Scrutiny  By Marijan Pavisic with Zagreb Global Group

 

The employee handbook is a vital and essential communications document between employer and employees.  Its main purpose is to communicate employer policies, benefits and employment related expectations to its workers.  The employee handbook lays out the legal obligations of the employer and the rights of the workers.  It also outlines what employees should expect from the company.

As part of its consulting services, Zagreb Global Group conducts HR Audits.  A review of employee handbooks is a major item on the audit list.  Zagreb Global Group consultant Marijan Pavisic advises clients that employee handbooks have come under scrutiny recently by the National Labor Relations Board (NLRB).  The scrutiny arises from recent cases where it was found that employee handbooks contained unlawful policies.  According to Marijan, “there has been an increase in unfair labor charges filed with the NLRB that raised issues with employee rules and policies outlined in the employee handbook.”

In response to the increase in charges involving employee handbook rules and policies, as well as inquiries from labor law practitioners, the NLRB issued Memorandum GC 15-04, Report of the NLRB General Counsel Concerning Employer Rules.  The memorandum details specific cases where employee handbook rules and policies were deemed unlawful under the National Labor Relations Act (NLRA).  In consultation with its clients, Zagreb Global Group references the memorandum, to provide clarity on what is acceptable under NLRA rules.  “It is important to understand,” according to Marijan Pavisic, “that the memorandum was issued by the NLRB on rulings based on the NLRA, which by design, focuses on employee rights.”  The rulings cited in the memorandum covered employee handbook polices that regulate and/or restrict employee conduct in several areas.  The areas cited were confidentiality, conduct towards supervisors, conduct towards fellow employees, contact with the media, leaving work, etc.  Employers should take note of these developments; particularly since the NLRA covers non-union as well as union represented workers.

Zagreb Global Group consultants have found instances where the wording in employee handbooks is not as clear as it should be and can be misinterpreted.  This is not to imply that employers deliberately draft their employee handbooks to restrict or prohibit worker’s rights.  However, poorly written rules and policies are subject to misinterpretation and can lead to unfair labor practice filings.  This can be very costly to the company.  To be clear and cover the bases, here are some typical subject areas that should be included in employee handbooks for the protection of the company as well as the employees:

  • General Employment Information – Overview of business and general employment policies such as employment eligibility, job classification, employee records, termination and resignation procedures, etc.
  • Non-Disclosure Agreements and Conflict of Interest Statements – Neither is legally required, however, both protect company trade secrets and proprietary information.
  • Anti-Discrimination Policies – Compliance with Equal Employment Opportunity laws prohibiting discrimination and harassment, are mandatory. Employee handbooks must contain information on these laws and expectations of employees to comply.
  • Compensation – Explanation of federal and state payroll deductions, benefit deductions, payroll schedules, overtime pay, etc.
  • Standards of Conduct – Outlines company policy on ethics, dress codes, workplace behavior, activities regulated by the government; if performing government work, etc.
  • Work Schedules – A description of work hours, schedules, attendance and absence policies, flex-time, telecommuting, etc.
  • Safety – Company policy on maintaining a safe and healthy workplace. Compliance with Occupational Health and Safety Administration (OSHA) standards.
  • Technology – Company policies on the proper use and protection of company equipment, hardware and software, protection of customer and employee information.
  • Company Leave – Leave policies should be documented; particularly leaves that employees are legally entitled to under state and federal law. Military leave, family medical leave, jury duty, etc., should be documented to comply with the laws.  Personal leave time for sickness, vacations, death in the family and holiday schedules should be documented as well.
  • Employee Benefits – Description of benefits and eligibility requirements, especially benefits required by law.

This above list is not all inclusive; however it covers the important subject areas that should be documented in every company’s employee handbook.

Zagreb Global Group urges employers, particularly in non-union companies, to review your employee handbook to make sure the words are clear, the meanings are what you intended and there is no room for misinterpretation.

Through our HR Audits, Zagreb Global Group provides assurance that our clients’ employee handbooks are in legal compliance and clearly communicate company intentions and expectations to employees.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  Zagreb Global Group markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

 

Employee Handbooks: Under Increased Scrutiny By Marijan Pavisic with Zagreb Global Group

The Affordable Care Act: What’s In It for Small Business? By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

The Affordable Care Act: What’s In It for Small Business? By Marijan Pavisic with Zagreb Global Group

When President Obama signed the Affordable Care Act (ACA) in 2010 with Ruffles and Flourishes, he proclaimed that the new law “enshrines the core principle that everybody should have some basic security when it comes to their health care.”  Well, it didn’t quite turn out that way.  After five years, the ACA is still not widely accepted by the general public, or by the business community; particularly small business.  While more people have health insurance since the ACA became law, it is a complicated piece of legislation.  It is confusing, difficult to understand, and it creates more work for employers who must comply by providing health care coverage to its workers.

Marijan Pavisic, Zagreb Global Group consultant and healthcare industry expert has counseled numerous companies on the ACA.  Marijan educates Zagreb Global Group clients on the provisions of the ACA as they contemplate decisions they have to make.  “It is important for small business owners to understand how the ACA works, and that they may be subject to penalties, if they don’t comply with the law,” says Marijan.

Since its inception, there has been constant political bantering regarding the ACA.   The U. S. House of Representatives has voted over 50 times to repeal or defund the law.  These actions along with political rhetoric have resulted in more confusion leaving business owners baffled as to what they need to do.  Whatever one’s political position, for or against; the ACA is here to stay as ruled by the Supreme Court, on the 25th of June, 2015.

To its clients, Zagreb Global Group consultants stress the point that while ACA is complicated, it has provisions that help small business.  There are a few basic provisions that are important to understand:

Small Business Tax Credit for Employers with Fewer Than 25 Employees

Small businesses have historically paid about 18% more for health coverage than larger companies.  The ACA provides a Small Business Tax Credit that helps small businesses afford the cost of health care coverage for their employees.  It is specifically targeted to businesses with low and moderate income workers.  Companies with fewer than 25 full-time equivalent employees, with average annual wages below $50,000, can get tax credits (adjusted for inflation) to help pay for employee premiums.  This credit is available to eligible businesses that purchase coverage for their employees through the Small Business Health Options Program (SHOP).

When advising Zagreb Global Group clients, Marijan says a key point he discusses are tax credits.  He informs clients that tax credits are retroactive to 2010 when ACA became in effect.  Therefore, health insurance tax credits can be claimed for any year since 2010.  Tax credits are good for small business.

Small Business Health Options Program (SHOP)

As a result of the ACA, small businesses now have access to resources they can use to research and evaluate their health insurance options.  They can determine which plan is best for them, rather than signing up for a plan they do not need or want.  Small businesses, with up to 50 full-time equivalent (FTE) employees, can provide coverage through the SHOP.  This program offers small employers increased purchasing power to obtain a better choice of high-quality coverage.  SHOP also pools risk for small groups and reduces administrative complexity, thereby helping to reduce costs.  SHOP is good for small business.

Employer Mandate

Quite a bit has been stated about the employer mandate.  Despite the confusion, the employer mandate does not apply to small businesses with 49 or less full-time equivalent employees.  In 2016, employers with more than 100 full-time equivalent employees must provide health coverage to 95% of full-time employees.  Also in 2016, employers with 50-99 full-time equivalent employees will have to insure their full-time workforce as well.

Here is where small businesses can get into trouble, according to Marijan of Zagreb Global Group.  “As with other laws,” he says, “there are legal ramifications of non-compliance with the ACA, which can result in financial penalties.  For example, there are cases where small companies have tried getting around the ACA by lowering employee hours to avoid providing health care.  This action is illegal.

It is estimated that 11.7 million enrolled in the ACA during the 2015 open enrollment period (Nov 2014 to Feb 2015).  This includes 4.5 million who re-enrolled from 2014.

As stated at the outset of this blog, President Obama’s proclamation at the signing of the ACA in 2010 has fallen short of expectations.  It is a fact, however, that more and more small businesses are participating.  That is good for business, for employees and certainly for the economy.

Zagreb Global Group health care consulting experts have provided our clients with appropriate health care solutions to satisfy the needs of the business and to their employees.

 About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  Zagreb Global Group markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

 

The Affordable Care Act: What’s In It for Small Business? By Marijan Pavisic with Zagreb Global Group

A New Wave of HR Technology Is Disrupting the Market

20150304221031-lightbulb-standingout-standing

 

There’s a pattern in the lifespan of human resources (HR) technology companies of the past two decades: they get gobbled up. The pioneering firms in HR technology from the late 1990’s to early 2000’s were mostly acquired by bigger enterprise companies in need of a few product parts. IBM acquired Kenexa, Oracle bought Taleo and SuccessFactors was acquired by SAP.

With those acquisitions, founders and early employees left and innovation died. Then came the Great Recession and all investment ended. Today, industry experts like Sheeroy Desai, CEO at recruiting and HR management platform Gild, think job growth is finally hitting stride. Though some bigger players appear stagnant and still, HR tech companies are growing quickly, as hot, agile startup technologies enter the field.

“In the past decade this stagnation has allowed Workday to emerge as a new disrupter,” Desai remarks, “but with almost no real competition even Workday has not brought the level of innovation that is truly needed.”

“Almost every current HR function operates under 20th century principles of past practices, efficiency, risk avoidance, legal compliance, and hunch-based people management decisions,” remarks HR thought leader, Dr. John Sullivan. But, today, there is a new set of entrants who are challenging the status quo.

These companies are different from their predecessors in HR technology, in that they are founded by fresh-eyed engineers and non-HR practitioners approaching technologies and processes from a consumer perspective. HR tech companies like Zenefits (now valued at $4.5 billion in just two years) in the HR benefits space, Expensify in employee reimbursements, ZenPayroll changing payroll, and Gild in the area of recruiting.

Bigger, faster, better.

According to the Industry Trends in Human Resources Technology and Service Delivery Survey by Information Services Group (ISG), those HR technologies succeeding are the ones where:

  • They’ve built user interfaces that deliver a consumer-like experience and include mobile and social capabilities.
  • Cloud technology is creating massive economies of scale for HR customers at the same time, reducing IT resource involvement.
  • Real-time workforce visibility and flexibility allow for organizations to respond to changing market conditions.
  • New technologies can be integrated into surrounding business processes.

 

HR tech is,  out of necessity, playing catch-up to marketing and operations technology advancements. Data-driven marketing predictions and decisions are made more quickly from today’s advanced big data collection and interpretation. But old-school, limited HR practitioners don’t have these same decision-making tools. It’s costing companies in employee engagement.

“Instant feedback mechanisms can significantly improve engagement and motivation by consistently guiding employees in the right direction,” warns Matt Straz, founder and CEO of Namely.

Meanwhile, some are suggesting that advanced predictive analytics may be the future of HR and talent management. That’s where the engineers and data crunchers come in. Better HR technology directly affects them. Think spotty expense reports or desktop-only benefit form completion. Today’s HTML5, social authentication and flat, optimized UI design is an entire toolkit of material to work with to improve legacy systems.

Data shows organizations are upgrading to these new capabilities, too. While incumbent companies appear to be missing this wave, and have lost sight of the needs and pressures of their customers, fresh, new customer-engineered technologies are advancing the human resources industry.

Do You Need Qualified HR Support or Staffing Resource?

Please Reach Out To Zagreb Global Group

WE GET THINGS DONE !!

About Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  ZGG markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT 

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE  ZagrebGlobal.com 

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE 

SIGN UP HERE

A New Wave of HR Technology Is Disrupting the Market

Must-Haves for Defensible Documentation By Marijan Pavisic With Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

Must-Haves for Defensible Documentation By Marijan Pavisic With Zagreb Global Group

You know how important clear and thorough documentation is. But your managers may be another story according to Marijan Pavisic with Zagreb Global Group.

Thankfully, Marijan with Zagreb Global Group  has some steps managers can use to make documenting performance issues less painful — and more defensible if ever brought up during a lawsuit.

What managers need to do

Specifically,Marijan said that for it to help — not hurt — employers in court, managers need to make sure their documentation touches on these seven points:

  1. The unmet expectations. What goals, policies or standards has the employee not met?
  2. The behavior that needs to change. It’s important managers keep their observations of the employee’s conduct objective.
  3. The employee’s explanation for the behavior. It’s important that documentation reflect the worker’s side of the story. Not only does it show fairness, but it also helps keep workers accountable for their behavior.
  4. The action plan going forward. This doesn’t have to be as detailed as a performance improvement plan, Marijan Pavisic says. But it should include what steps the worker plans to take, as well as what the manager will do to help the employee improve.
  5. How much time the worker has to correct the problem. Marijan recommends managers set realistic, but short intervals to follow up and gauge progress.
  6. Any consequences that will result if the problem persists. Be clear, but use punishment sparingly, Marijan says.
  7. The results of follow-up meetings with the worker. You want to address whether or not the employee has made any progress toward improvement.

Marijan Pavisic is a Senior Consultant with Zagreb Global Group, a Human Resources Consulting and Staffing Organization.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  ZGG markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Must-Haves for Defensible Documentation By Marijan Pavisic With Zagreb Global Group

Costly Hiring Mistakes Employers are Making By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

Costly Hiring Mistakes Employers are Making By Marijan Pavisic with Zagreb Global Group

Some analysts are predicting 2015 will be a big year for hiring. That’s good news. But the bad news is some employers have glaring holes in their hiring processes. 

Every organization has some turnover, concedes Marijan Pavisic with Zagreb Global Group. So, to stay ahead of the turnover curve, constant hiring and recruiting is essential.

Not paying attention can cost you big, Marijan Pavisic points out. First, there are the direct costs:

  • recruiting ads
  • fees paid to headhunters, professional recruiters or placement firms
  • training costs for having sent the employee to job-specific training seminars, and
  • severance costs when the employee is let go.

And the indirect costs:

Staff time, which is part of payroll costs. How many managers and colleagues are involved in the recruiting process from the beginning, drafting or approving the ads, reviewing resumes, interviewing candidates (either by telephone or in person), checking references, negotiating contracts concerning working conditions, salary and benefits? The staff time involved surely went well beyond the people in the HR Department, and when everything is all added up in man- or woman-hours, the figure is likely to be fairly hefty according to Marijan Pavisic with Zagreb Global Group.

Productivity costs, which are hard to calculate but very real nonetheless. In business, a team of people is typically only as strong as the weakest link on the team. Even just one bad hire is likely to drag down the productivity of the whole team.

Lost opportunity costs, which are much harder to calculate, but can be vastly more significant. What lucrative sales contracts did the company lose because the employee who didn’t work out screwed up an order? If the new employee was supposed to get a marketing campaign for a new product line off the ground, how much revenue had been budgeted from that new line that did not materialize, in whole or in part? How much time did the wrong hire set you back? How long will it take you to recover?

Morale and resulting turnover costs. People like to work with other smart people who energize them and spur them on to greater heights. One member of a team who’s not pulling his or her weight can demoralize a whole team and sour the good people forced to put up with the hiring mistake on the whole company (“who hired this yo-yo in the first place?”). The resulting dent in morale on the good people you wanted to keep can easily result in unwanted turnover, with all its associated costs stated by Marijan Pavisic with Zagreb Global Group.

Litigation costs, which are extremely difficult to predict, but can reach deeply into a company’s coffers. Of course you know you’re terminating the employee for cause because they just couldn’t do the job. But what if they decide to concoct some illegal reason why you fired them, claiming it was because of race, ethnicity, national origin, gender, age or some other protected area. The legal fees needed just to get these kinds of cases tossed out of court can be prohibitive, which is why so many companies will simply settle a case. And if the employee’s attorney is skillful enough to actually get the case before a sympathetic jury, you could be staring down a seven-digit verdict — on top of whatever your own company lawyer is costing you.

Pitfalls you need to avoid

More than three-quarters (76%) of employers plan to grow their workforce this year, according to HireRight’s “2015 Employment Screening Benchmark Report.” That’s certainly encouraging.

But not all of the findings were as chipper as that figure.

In producing the report, the background check provider HireRight polled more than 3,000 HR, recruiting, security, and management professionals to find out what their hiring practices look like.

It found some employers are making mistakes that could hurt them down the line.

A handful of the most common mistakes:

  1. Failing to verify credentials. HireRight found that 50% of employers weren’t checking job candidates’ education backgrounds, and 32% weren’t checking previous employment. This is particularly concerning when you consider that 86% admitted to having caught a candidate in a lie at one time or another.
  2. Not re-screening after the initial hire. Just because a person was squeaky clean when you hired him or her five years ago doesn’t mean their record’s still spotless. HireRight warns that failing to spot potentially dangerous additions to an existing employee’s record could leave you open to negligent retention claims down the road.
  3. Failing to drug test. Changing marijuana laws are making this a more complex area, but HireRight suggests that more employers consider conducting pre-hire and ongoing drug tests in the name of preserving workplace safety and productivity, and decreasing absenteeism. Currently, 34% of employers don’t conduct any type of drug testing, the poll found.
  4. Conducting risky social media screenings. HireRight says 36% of respondents use social media to screen applicants, a figure which is growing. This is an area where employers need to tread carefully to make sure they’re not screening out applicants for discriminatory reasons or digging up protected information.
  5. Not going over the border. HireRight says 15% of respondents conduct global screening — a figure it deems too low. The firm says it’s important for companies to take their screenings global and not bypass verifying candidate’s non-U.S. work history and qualification claims.

Marijan Pavisic is a senior consultant with Zagreb Global Group, a Human Resources Consulting and Staffing Company.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  ZGG markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Costly Hiring Mistakes Employers are Making By Marijan Pavisic with Zagreb Global Group

Do You Have A Trusted Advisor By Marijan Pavisic With Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

Do You Have A Trusted Advisor By Marijan Pavisic With Zagreb Global Group

According to Marijan Pavisic with Zagreb Global Group a Human Resources Consulting and Staffing Company,A trusted advisor is someone who has exceptional, targeted knowledge in a particular industry or with a specific product; one you can expect to provide unbiased advice.  While you presume all of your employees attain the same attributes, choosing an outside trusted advisor guarantees an individual who isn’t partial to your company’s inside politics and is an expert in one exclusive area. There are various reasons you may want to consult with a trusted advisor, but you aren’t sure where to start. Let’s review some qualities of a true trusted advisor, particularly health insurance or payroll advisors says Marijan.

Health insurance and payroll are complicated, especially for an employer making such important decisions for the entire company. There are several options, laws, and avenues to take into consideration when deciding the best path. Benefits brokers can assist employers with all aspects of health insurance. In addition to brokers, accountants and financial advisors can aid employers with payroll and tax needs. If you are considering seeking out an advisor for health insurance, payroll ,Human Resources or all, you should greatly weigh the benefits these trusted advisors can bring to your company as stated by Marijan Pavisic with Zagreb Global Group.

The benefits of a trusted advisor

In many ways a trusted advisor can be of great importance. As you know, navigating through all the laws and possibilities of health insurance, plus organizing and handling of payroll processing, is daunting, time consuming and slightly intimidating. When you rely on an advisor to help you hone in on the most suitable options for your company, other major benefits appear. Here are a few ways trusted advisors save you time and stress associated with managing health insurance benefits and payroll:

  • Overall, trusted advisors save companies money.
  • Trusted advisors take into consideration all aspects of health insurance – medical, disability and worker’s compensation.
  • Trusted advisors conduct health risk assessments to determine areas of weakness and provide valuable solutions.
  • Trusted advisors provide HR support.
  • Trusted advisors manage the entire payroll process.
  • Trusted advisors educate employees on health insurance options.
  • Trusted advisors will ensure your compliance.
  • Trusted advisors are long-term partners.

How to choose a trusted advisor

When researching, interviewing and choosing a trusted advisor, there are several items to consider. You are entrusting an individual to listen carefully to your company’s needs, to evaluate past experiences and predict future needs, and to remain loyal. So what should you look for in a trusted advisor? The Wall Street Journal released an article, “How to Hire a Health-Insurance Broker or Agent,” describing the qualities of a trusted advisor for your heath insurance or payroll needs.

Reputation – How did you hear about this advisor? Did you get a referral from a highly regarded peer? Be sure to scope out this individual’s references, license and registrations, first and foremost. You can also contact the state insurance commissioner’s consumer hotline to review the advisor’s record taking note of any concerns.

Expertise – How much does this advisor know about health insurance or payroll? There are various aspects to health care and payroll, and some advisors may specialize in just one area, such as retirement. If you are looking for an all inclusive health insurance advisor, for example, be sure that this individual understands every option available so that your company gets exactly what it needs.

Capabilities – Does this advisor have experience with your size company? If the individual works alone, he or she may not be suitable for a large company’s needs, where as a small business only needs one individual who wears many hats. Also, be sure to find out if your company would be assigned one advisor, or if you would have to work with various people. Having just one contact you can count on can make a drastic difference.

Organization – Trusted advisors should contact you with all upcoming important dates with plenty of time to act. In particular, renewals are something each company deals with annually. Based on the previous year, employers may or may not want to make significant changes to their current health insurance. Employers need plenty of time to examine their options without feeling rushed into making an important decision. Even if employers don’t make changes to the health insurance plan, it’s important to review the current plan annually.

Trusted advisors may be your key to bettering your health insurance plans or payroll needs. There are many reasons to consider working with a trusted advisor, and with the perfect fit, the expertise, loyalty and unbiased opinions are comparable to none. If you are looking for a long-term partner who can direct you in choosing a better health insurance option or efficiently, and accurately, handle your payroll needs, human resources or staffing needs  contact Zagreb Global Group where we will partner with you in navigating those challenges so you can grow your business.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  ZGG markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
Do You Have A Trusted Advisor By Marijan Pavisic With Zagreb Global Group

20 Things That Mentally Strong People Don’t Do-Brought To You By Marijan Pavisic with Zagreb Global Group

zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions

20 Things That Mentally Strong People Don’t Do-Brought To You By Marijan Pavisic with Zagreb Global Group

We at Zagreb Global Group often write about the things we believe we all should be doing, trying or experimenting with in order to maximize our success and happiness as stated by Marijan Pavisic. However, it’s not always the things we do that make the biggest difference in our lives; it’s often the things we avoid doing that have the biggest effect. As human beings, we have a strong aversion to notdoing; we feel that in order to produce results, there must be an initial action.

However, because we are almost always doing something, piling on more and more often has a negative effect, rather than a positive one. Among the mentally strong, there are several actions that are avoided in order to produce the greatest benefit in the shortest period of time.

These actions are those that the mentally strong avoid, and that we should consider adapting as our own:

  1. Dwelling On The Past

Mentally strong individuals focus on the present moment and on the near future. They understand that the past is out of our control and the far future is about as predictable as the weather this winter.

  1. Remaining In Their Comfort Zone

The comfort zone is a dangerous place, a dark abyss where anyone who remains there for too long loses his or herself entirely. Staying within your comfort zone is giving up on life.

  1. Not Listening To The Opinions Of Others

Only the foolish believe themselves to be sufficient in all regards. When it comes to brainstorming, ideas can’t so much be forced as they can be caught. A good idea is a good idea, regardless of whether or not you came up with it. Don’t let your ego get the better of you; if someone has great advice to give, take it.

  1. Avoiding Change

What the mentally strong understand that the mentally weak do not is that change is unavoidable. Trying to avoid the inevitable is pointless. Therefore, trying to avoid change is pointless; it’s a mere waste of time and energy.

  1. Keeping A Closed Mind

You don’t know everything. Even the things you believe yourself to know are likely to not be entirely true. If you keep a closed mind, you are preventing yourself from learning new material. If you stop learning, you stop living.

  1. Letting Others Make Decisions For Them

Only you should be making your own decisions; you can’t allow others to make them for you. All this does is shift the responsibility from you to someone else, but the only person failing in the end is you. If you don’t have the courage to fail, then you don’t have the courage to succeed.

  1. Getting Jealous Over The Successes Of Others

When others succeed, you should be happy. If they can do it, so can you. The success of others does not, in any way, lessen the chances of you succeeding. If anything, it should motivate you to keep pushing forward.

  1. Thinking About The High Possibility Of Failure

Our thoughts control our perspective; our perspective controls our results. The mentally strong understand this and use this to their advantage. There’s always the chance you may fail, but as long as there is the chance you may succeed, it’s worth trying.

  1. Feeling Sorry For Themselves

Sh*t happens. Life can be hard. People get hurt; others die. Life isn’t all roses and butterflies. You will fall off that horse again and again and again. The question is, are you strong enough to keep getting back on it?

  1. Focusing On Their Weaknesses

Although working on our weaknesses does have its benefits, it’s more important to focus on banking on our strengths. The most well-rounded person is not the person that gets the furthest in life. Being average in all regards makes you average. However, mastering a certain skillset or trait will allow you to beat the competition with less effort.

  1. Trying To Please People

A job well done is a job well done, no matter who is judging the final product. You can’t please everybody, but you can always manage to do your very best.

  1. Blaming Themselves For Things Outside Their Control

The mentally strong know the things they can control, understand the things they cannot control, and avoid even thinking about that which is completely out of their hands.

  1. Being Impatient

Patience isn’t just a virtue; it is the virtue. Most people don’t fail because they aren’t good enough, or aren’t capable of winning or succeeding. Most people fail because they are impatient and give up before their time has come.

  1. Being Misunderstood

Communication is key in any properly functioning system. When it comes to people, things get a bit more complicated. Simply stating information is never enough; if the receiving party misunderstands you, your message is not being properly relayed. The mentally strong do their best to be understood and have the patience to clear up misunderstandings.

  1. Feeling Like You’re Owed

You aren’t owed anything in life. You were born; the rest is up to you. Life doesn’t owe you anything. Others don’t owe you anything. If you want something in life, you only owe it to yourself to go out and get it. In life, there are no handouts.

  1. Repeating Mistakes

Make a mistake once, okay. Make a mistake twice… not so okay. Make the same mistake a third time, you may need to consider giving up alcohol and drugs. You’re either stupid or permanently high.

  1. Giving Into Their Fears

The world can be a scary place. Some things frighten us with good cause, but most of our fears are illogical. If you know that you want to try something, try it. If you’re scared, then understand that being scared of failing must mean that succeeding means a whole lot to you.

  1. Acting Without Calculating

The mentally strong know better than to act before completely understanding the situation at hand. If you have time to ponder over something and cover all your bases, then do so. Not doing so is pure laziness.

  1. Refusing Help From Others

You’re not Superman; you can’t do it all. Even if you can, why should you? If others are offering to help, let them help. Be social. Listen to their ideas and watch how they do things. You may learn something. If not, then you can teach them something and do what humans are meant to do: socialize.

  1. Throwing In The Towel

The biggest weakness in all of humanity is giving up — calling it quits, throwing in the towel. The mentally strong go about things in such a way. Only do things if they are important to you; forget the things that aren’t important to you. If they’re important to you, then pursue them until you succeed. No exceptions, ever.

Marijan Pavisic is a Senior Human Resources Consultant with Zagreb Global Group, a Human Resources Consulting and Staffing Organization.

About 

Zagreb Global Group

Zagreb Global Group, LLC, (ZGG), a human resources consulting and staffing company located in Hackensack, N.J.  ZGG markets a full range of HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500.  We serve the needs of customers in multiple industries in a dynamically changing environment.

MISSION STATEMENT

Zagreb Global Group’s mission is to provide HR consulting and staffing services to companies ranging in size and scope from start-ups to fortune 500, across multiple industries.  We are committed to providing high quality services through HR solutions designed to help our clients achieve their strategic objectives and business goals in a dynamic business and economic environment.

TO LEARN MORE ABOUT OUR SERVICES PLEASE VISIT OUR PAGE

Zagreb Global Group

TO STAY UPDATED WITH LATEST NEWS AND PROJECT PLEASE

SIGN UP HERE

we promise no spam

mario-pavisic-zagreb-global-group-marijan-pavisic
Zagreb Global Group-Human Resources Consulting and Staffing Solutions
20 Things That Mentally Strong People Don’t Do-Brought To You By Marijan Pavisic with Zagreb Global Group